Confidentiality and privacy

Confidentiality and privacy

All sessions are confidential.

When you come and see one of the counsellors privately, you will be asked to sign a form recording your contact details. On that form, it states that “I understand that all information is confidential and that such information will not be released to other people or organisations without my written permission”.

This ensures that no information is released without your permission.

If my insurance company is paying for the counselling, will it be confidential?

In situations where insurance companies or government bodies are paying for the counselling, a record will be kept that you have attended. In addition, if information is requested by insurance companies and government bodies, Bayside Partners are obliged to release this information. However, you are always kept informed and can be provided with copies.